Keyword Auto Responses

Keyword Automated Responses send immediate messages to contacts who text you with specific words or phrases. You can include text, a link to a website, or even automatically attach a PDF.

To create a Keyword Auto Response, select the Bolt icon > Auto Responses, then select the New Auto Response button in the Keyword Auto Response section.


Then, choose the keyword that will trigger the message. Add your response, any attachments you'd like sent, and select Create.


For example:

Keyword: Menu

Keyword Auto Response: Our menu changes weekly! Click here to see what we have this week -


Watch the tutorial video on Keyword Auto Responses here.