F.A.Q.
- What is Textline?
- How can I stay up to date on Textline news and features?
- Do you have an app?
- How much does Textline cost?
- Do I get charged for messages that bounce?
- How do I let my customers know they can text?
- Once I've hit my plan’s included limits, can I add messages, Departments, or Agents without changing plans?
- Is the free trial restricted in any way?
- Do you have an API?
- What phone number does a business use for text messaging?
- Can I change my Textline number?
- Can we use our current business number for Textline?
- Can I use a toll-free number?
- Can we port an existing Google Voice number?
- Can my company use multiple Textline phone numbers for different departments or locations?
- If a contact tries to call our Textline number, will it forward to our regular business line?
- Is there a character limit?
- Can I add a signature?
- Why do I need a credit card to send a new message during the free trial?
- Does Textline allow for international texts?
- Can businesses outside of the US and Canada sign up for Textline?
- Does Textline allow for MMS (inline images)?
- Can I delete a Contact or Conversation?
- Is there a way to send mass text messages?
- Can we personalize mass messages / Announcements?
- Can we use a short code instead of a phone number?
- Do Textline Conversations forward to my phone?
- I have Mobile Notifications set up on my cell phone. Do those count as outbound texts?
- Can I schedule messages to be sent at a later date?
- I don’t see a feature I want - how can I provide my feedback?