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  1. Textline Help Center
  2. F.A.Q.
  3. F.A.Q.

F.A.Q.

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  • How to publicize your Textline number 
  • Why do I need to register my company and its phone numbers?
  • What is Textline?
  • How can I stay up to date on Textline news and features?
  • Do you have an app?
  • How much does Textline cost?
  • Do I get charged for messages that bounce?
  • How do I let my customers know they can text?
  • Once I've hit my plan’s included limits, can I add messages, Departments, or Agents without changing plans?
  • Is the free trial restricted in any way?
  • Do you have an API?
  • What phone number does a business use for text messaging?
  • Can I change my Textline number?
  • Can we use our current business number for Textline?
  • Can I use a toll-free number?
  • Does Textline comply with the General Data Protection Regulation (GDPR)?
  • Does Textline comply with the California Consumer Privacy Act (CCPA)?
  • Can we port an existing Google Voice number?
  • Can my company use multiple Textline phone numbers for different departments or locations?
  • If a contact tries to call our Textline number, will it forward to our regular business line?
  • Can I add a signature?
  • Why do I need a credit card to send a new message during the free trial?
  • Does Textline allow for international texts?
  • Can businesses outside of the US and Canada sign up for Textline?
  • Does Textline allow for MMS (inline images)?
  • Can I delete a Contact or Conversation?
  • Is there a way to send mass text messages?
  • Can we personalize mass messages / Announcements?
  • Can we use a short code instead of a phone number?
  • Do Textline Conversations forward to my phone?
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Textline Help Center
Textline - Business Text Messaging