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  1. Textline Help Center
  2. Using Textline
  3. Your Team

Your Team

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Learn how to manage your Agents and company Departments.

  • Multi-Factor Authentication
  • Adding an Agent
  • Deleting an Agent
  • Reviewing your Agents’ metrics
  • Roles in Textline
  • Custom Roles
  • Changing an Agent’s role
  • Departments: What they are & how to add them
  • Departments: Smart SMS
  • Why use multiple Departments
  • Unified Inbox View
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