# Textline Help Center

> Hi! How can we help you?

## Everything you need to know about Compliance

- [Messaging Restrictions for Weight Loss and Sleep Aid Supplements](https://help.textline.com/en/articles/14443324-messaging-restrictions-for-weight-loss-and-sleep-aid-supplements.md)
- [Why do I need to register my company and its phone numbers and how? A primer on SMS compliance, The Campaign Registry \(TCR\), and Toll-Free Number \(TFN\) Verification](https://help.textline.com/en/articles/6660356-why-do-i-need-to-register-my-company-and-its-phone-numbers-and-how-a-primer-on-sms-compliance-the-campaign-registry-tcr-and-toll-free-number-tfn-verification.md)
- [The Campaign Registry Pricing](https://help.textline.com/en/articles/6660222-the-campaign-registry-pricing.md)
- [Compliance: Terms of Service & Privacy Policy](https://help.textline.com/en/articles/9797362-compliance-terms-of-service-privacy-policy.md)
- [How to Guide for Compliance: A General Overview](https://help.textline.com/en/articles/15400640-how-to-guide-for-compliance-a-general-overview.md): How to fill our your compliance info in your Textline account
- [Opt-In for Verbal \(In person/phone call\)](https://help.textline.com/en/articles/15401025-opt-in-for-verbal-in-person-phone-call.md): Watch the video on how to fill out your compliance information for those who collect consent verbally.
- [Opt-In for Paper Form](https://help.textline.com/en/articles/15402919-opt-in-for-paper-form.md): Watch the video on how to fill out your compliance information for those who collect consent via a paper form.
- [Opt-In for Webform](https://help.textline.com/en/articles/15402924-opt-in-for-webform.md): Watch the video on how to fill out your compliance information for those who collect consent via webform.
- [Opt-In for Mobile QR](https://help.textline.com/en/articles/15402928-opt-in-for-mobile-qr.md): Watch the video on how to fill out your compliance information for those who collect consent via Mobile QR code.
- [Opt-In for Via Text](https://help.textline.com/en/articles/15402932-opt-in-for-via-text.md): Watch the video on how to fill out your compliance information for those who collect consent via text.
- [Restricted Use: Political Campaigning](https://help.textline.com/en/articles/6660426-restricted-use-political-campaigning.md)
- [What are we not allowed to text about?](https://help.textline.com/en/articles/8208989-what-are-we-not-allowed-to-text-about.md)
- [2024 Security Update - Required Multi-Factor Authentication and Session Limits](https://help.textline.com/en/articles/9290077-2024-security-update-required-multi-factor-authentication-and-session-limits.md)
- [What is your privacy policy? Will Textline ever read our messages?](https://help.textline.com/en/articles/6660422-what-is-your-privacy-policy-will-textline-ever-read-our-messages.md)
- [Does Textline comply with the California Consumer Privacy Act \(CCPA\)?](https://help.textline.com/en/articles/6660404-does-textline-comply-with-the-california-consumer-privacy-act-ccpa.md)
- [March 2023 Compliance Updates](https://help.textline.com/en/articles/7045374-march-2023-compliance-updates.md)
- [Jan 2025- Shut down on traffic to UK numbers from non UK numbers](https://help.textline.com/en/articles/10280464-jan-2025-shut-down-on-traffic-to-uk-numbers-from-non-uk-numbers.md)
- [Textline’s 2025 Pricing Update - What’s Changing & Why](https://help.textline.com/en/articles/11909105-textline-s-2025-pricing-update-what-s-changing-why.md)
- [Why using an unsecured \(HTTP\) business website is a bad practice](https://help.textline.com/en/articles/12703471-why-using-an-unsecured-http-business-website-is-a-bad-practice.md)
- [Business Registration Number \(BRN\) Requirements for Textline Customers](https://help.textline.com/en/articles/12835677-business-registration-number-brn-requirements-for-textline-customers.md): This guide explains what a Business Registration Number \(BRN\) is, why it’s required, and how to provide the correct information for your region.

## Textline Features

- [Automations](https://help.textline.com/en/articles/6660341-automations.md)
- [Automation Templates](https://help.textline.com/en/articles/6660210-automation-templates.md)
- [Automation Type: Timer](https://help.textline.com/en/articles/6660223-automation-type-timer.md)
- [Automation Action: Send a Message](https://help.textline.com/en/articles/6660343-automation-action-send-a-message.md)
- [Routes](https://help.textline.com/en/articles/6660221-routes.md)
- [Metrics Definitions](https://help.textline.com/en/articles/6660270-metrics-definitions.md)
- [Metrics Dashboard Basics](https://help.textline.com/en/articles/6660265-metrics-dashboard-basics.md)
- [Reviewing your Agents’ metrics](https://help.textline.com/en/articles/6660267-reviewing-your-agents-metrics.md)
- [Customer Satisfaction \(CSAT\) Survey](https://help.textline.com/en/articles/6660251-customer-satisfaction-csat-survey.md)
- [Custom Surveys](https://help.textline.com/en/articles/6660224-custom-surveys.md)
- [Surveys: Preferred Language](https://help.textline.com/en/articles/6660217-surveys-preferred-language.md)
- [Net Promoter Score \(NPS\) Survey](https://help.textline.com/en/articles/6660248-net-promoter-score-nps-survey.md)
- [Using Metrics](https://help.textline.com/en/articles/16530644-using-metrics.md): How to use Metrics
- [Metrics Glossary](https://help.textline.com/en/articles/16756590-metrics-glossary.md): Short definitions for every Metrics number.
- [Integration for Slack](https://help.textline.com/en/articles/6660254-integration-for-slack.md)
- [Aircall Integration](https://help.textline.com/en/articles/6660299-aircall-integration.md)
- [Gorgias integration](https://help.textline.com/en/articles/6660293-gorgias-integration.md)
- [Zapier integration](https://help.textline.com/en/articles/6660324-zapier-integration.md)
- [Freshdesk integration](https://help.textline.com/en/articles/6660285-freshdesk-integration.md)
- [HubSpot Integration](https://help.textline.com/en/articles/7036490-hubspot-integration.md)
- [Pipedrive integration](https://help.textline.com/en/articles/6660278-pipedrive-integration.md)
- [Talkdesk integration](https://help.textline.com/en/articles/6660306-talkdesk-integration.md)
- [Salesforce integration](https://help.textline.com/en/articles/6660243-salesforce-integration.md)
- [Zendesk Sell integration](https://help.textline.com/en/articles/6660269-zendesk-sell-integration.md)
- [Help Scout Integration](https://help.textline.com/en/articles/6660316-help-scout-integration.md)
- [Zendesk Support integration](https://help.textline.com/en/articles/6660263-zendesk-support-integration.md)
- [Zendesk Support: Send Text Trigger](https://help.textline.com/en/articles/6660332-zendesk-support-send-text-trigger.md)
- [Zendesk Support: Assign Ticket Trigger](https://help.textline.com/en/articles/6660334-zendesk-support-assign-ticket-trigger.md)
- [Zendesk Support: Resolve Trigger](https://help.textline.com/en/articles/6660336-zendesk-support-resolve-trigger.md)
- [Facebook Business Messenger](https://help.textline.com/en/articles/6660262-facebook-business-messenger.md)
- [Instagram Business](https://help.textline.com/en/articles/6660268-instagram-business.md)
- [API Documentation](https://help.textline.com/en/articles/6660329-api-documentation.md)
- [Do you have an API?](https://help.textline.com/en/articles/6660397-do-you-have-an-api.md)
- [Webhooks](https://help.textline.com/en/articles/6660340-webhooks.md)
- [Send Form Submissions to Textline as Inbound Messages](https://help.textline.com/en/articles/6660338-send-form-submissions-to-textline-as-inbound-messages.md)
- [Chrome Extension](https://help.textline.com/en/articles/6660231-chrome-extension.md)
- [Reconnect your Zendesk Integration](https://help.textline.com/en/articles/13668067-reconnect-your-zendesk-integration.md): This article outlines the steps to reconnect or re-authenticate your Textline–Zendesk integration.
- [Secondary Consent: Bulk Request](https://help.textline.com/en/articles/6660215-secondary-consent-bulk-request.md)
- [Secondary Consent: Manual Override](https://help.textline.com/en/articles/6660218-secondary-consent-manual-override.md)
- [Secondary Consent: Importing Consent](https://help.textline.com/en/articles/6660226-secondary-consent-importing-consent.md)
- [HIPAA Account](https://help.textline.com/en/articles/6660232-hipaa-account.md)
- [HIPAA Secondary Consent](https://help.textline.com/en/articles/6660305-hipaa-secondary-consent.md)
- [Pro Secondary Consent](https://help.textline.com/en/articles/6660345-pro-secondary-consent.md)
- [HIPAA: Consent in preferred language](https://help.textline.com/en/articles/6660346-hipaa-consent-in-preferred-language.md)
- [Is Textline HIPAA compliant?](https://help.textline.com/en/articles/6660425-is-textline-hipaa-compliant.md)
- [Authentication Security Settings](https://help.textline.com/en/articles/6660234-authentication-security-settings.md)
- [Multi-Factor Authentication](https://help.textline.com/en/articles/6660236-multi-factor-authentication.md)
- [Configuring SAML, Single Sign On \(SSO\), Okta, or Azure](https://help.textline.com/en/articles/6660227-configuring-saml-single-sign-on-sso-okta-or-azure.md)
- [Whitelisted IP Addresses](https://help.textline.com/en/articles/6660228-whitelisted-ip-addresses.md)
- [Sensitive Data Redaction](https://help.textline.com/en/articles/6660219-sensitive-data-redaction.md)
- [Automatic Sign-Off](https://help.textline.com/en/articles/6660233-automatic-sign-off.md)
- [Data retention](https://help.textline.com/en/articles/6660277-data-retention.md)
- [Textline Glossary](https://help.textline.com/en/articles/6660327-textline-glossary.md)
- [Variables](https://help.textline.com/en/articles/6660352-variables.md)
- [Group Messaging](https://help.textline.com/en/articles/6660211-group-messaging.md)
- [Add the Textline Widget to your mobile site](https://help.textline.com/en/articles/6660317-add-the-textline-widget-to-your-mobile-site.md)
- [Claiming your domain](https://help.textline.com/en/articles/6660271-claiming-your-domain.md)
- [I don’t see a feature I want - how can I provide my feedback?](https://help.textline.com/en/articles/6660421-i-don-t-see-a-feature-i-want-how-can-i-provide-my-feedback.md)
- [Webchat](https://help.textline.com/en/articles/9293390-webchat.md)
- [Consent Webform](https://help.textline.com/en/articles/10658232-consent-webform.md): Details on Textline's webform to help gather SMS consent
- [How do I change my message credit settings?](https://help.textline.com/en/articles/13172623-how-do-i-change-my-message-credit-settings.md)
- [Using Announcements](https://help.textline.com/en/articles/6660347-using-announcements.md)
- [Announcement Duplication](https://help.textline.com/en/articles/6660351-announcement-duplication.md)
- [Announcement Stats](https://help.textline.com/en/articles/6660350-announcement-stats.md)
- [Advanced Announcement Settings](https://help.textline.com/en/articles/6660349-advanced-announcement-settings.md)
- [Scheduled Announcements](https://help.textline.com/en/articles/6660348-scheduled-announcements.md)
- [Editing a contact phone number](https://help.textline.com/en/articles/6660259-editing-a-contact-phone-number.md)
- [Address Book Actions Tutorials](https://help.textline.com/en/articles/6660300-address-book-actions-tutorials.md)
- [Archiving your contacts](https://help.textline.com/en/articles/6660296-archiving-your-contacts.md)
- [Mass importing contacts](https://help.textline.com/en/articles/6660290-mass-importing-contacts.md)
- [Tagging Contacts](https://help.textline.com/en/articles/6660281-tagging-contacts.md)
- [Custom Address Book Fields](https://help.textline.com/en/articles/6660272-custom-address-book-fields.md)
- [Adding Contact Details](https://help.textline.com/en/articles/6660256-adding-contact-details.md)
- [Using the Address Book](https://help.textline.com/en/articles/6660249-using-the-address-book.md)
- [My Address Book upload isn’t working](https://help.textline.com/en/articles/6660247-my-address-book-upload-isn-t-working.md)
- [Preferred Language](https://help.textline.com/en/articles/6660225-preferred-language.md)
- [Advanced & Saved Searches](https://help.textline.com/en/articles/6660235-advanced-saved-searches.md)
- [Using Shortcuts](https://help.textline.com/en/articles/6660326-using-shortcuts.md)
- [Using Keyboard Shortcuts](https://help.textline.com/en/articles/6660294-using-keyboard-shortcuts.md)
- [Using Slash Commands](https://help.textline.com/en/articles/6660301-using-slash-commands.md)
- [Using Whispers](https://help.textline.com/en/articles/6660283-using-whispers.md)
- [Teams](https://help.textline.com/en/articles/6660220-teams.md)
- [Admin Guide](https://help.textline.com/en/articles/6660230-admin-guide.md)
- [Custom Roles](https://help.textline.com/en/articles/6660276-custom-roles.md)
- [Super Admin](https://help.textline.com/en/articles/7868715-super-admin.md)
- [Adding an Agent](https://help.textline.com/en/articles/6660250-adding-an-agent.md)
- [Roles in Textline](https://help.textline.com/en/articles/6660275-roles-in-textline.md)
- [Changing an Agent’s role](https://help.textline.com/en/articles/6660291-changing-an-agent-s-role.md)
- [Deleting an Agent](https://help.textline.com/en/articles/6660257-deleting-an-agent.md)

## F.A.Qs and How To's

- [Do you have an app?](https://help.textline.com/en/articles/6660386-do-you-have-an-app.md)
- [How can I stay up to date on Textline news and features?](https://help.textline.com/en/articles/6660383-how-can-i-stay-up-to-date-on-textline-news-and-features.md)
- [What is Textline?](https://help.textline.com/en/articles/6660381-what-is-textline.md)
- [Can I add a signature?](https://help.textline.com/en/articles/6660408-can-i-add-a-signature.md)
- [Can businesses outside of the US and Canada sign up for Textline?](https://help.textline.com/en/articles/6660411-can-businesses-outside-of-the-us-and-canada-sign-up-for-textline.md)
- [What is an overlaid area code?](https://help.textline.com/en/articles/6660420-what-is-an-overlaid-area-code.md)
- [How do I contact Textline?](https://help.textline.com/en/articles/6660423-how-do-i-contact-textline.md)
- [Textline Demo Video](https://help.textline.com/en/articles/6660430-textline-demo-video.md)
- [Communicating your new phone number to contacts](https://help.textline.com/en/articles/6660310-communicating-your-new-phone-number-to-contacts.md)
- [Textline Webinars](https://help.textline.com/en/articles/6660429-textline-webinars.md)
- [All About Textline’s Various Message Credits](https://help.textline.com/en/articles/12012074-all-about-textline-s-various-message-credits.md)
- [How to Find Your User Token](https://help.textline.com/en/articles/16073376-how-to-find-your-user-token.md): Where to locate the User Token or Support Token
- [Using an existing Vonage or Nexmo phone number](https://help.textline.com/en/articles/6660212-using-an-existing-vonage-or-nexmo-phone-number.md)
- [Using An Existing Landline](https://help.textline.com/en/articles/6660246-using-an-existing-landline.md)
- [Using An Existing VoIP Number](https://help.textline.com/en/articles/6660260-using-an-existing-voip-number.md)
- [Using an existing Twilio phone number](https://help.textline.com/en/articles/6660279-using-an-existing-twilio-phone-number.md)
- [Which VoIP services we can text-enable](https://help.textline.com/en/articles/6660371-which-voip-services-we-can-text-enable.md)
- [Can we use our current business number for Textline?](https://help.textline.com/en/articles/6660401-can-we-use-our-current-business-number-for-textline.md)
- [Can I use a toll-free number?](https://help.textline.com/en/articles/6660402-can-i-use-a-toll-free-number.md)
- [Can we port an existing Google Voice number?](https://help.textline.com/en/articles/6660405-can-we-port-an-existing-google-voice-number.md)
- [Can my company use multiple Textline phone numbers for different departments or locations?](https://help.textline.com/en/articles/6660406-can-my-company-use-multiple-textline-phone-numbers-for-different-departments-or-locations.md)
- [If a contact tries to call our Textline number, will it forward to our regular business line?](https://help.textline.com/en/articles/6660407-if-a-contact-tries-to-call-our-textline-number-will-it-forward-to-our-regular-business-line.md)
- [Can we use a short code instead of a phone number?](https://help.textline.com/en/articles/6660416-can-we-use-a-short-code-instead-of-a-phone-number.md)
- [Can we port back to original provider?](https://help.textline.com/en/articles/6660387-can-we-port-back-to-original-provider.md)
- [Can I use my cell phone number instead of the Textline number?](https://help.textline.com/en/articles/6660384-can-i-use-my-cell-phone-number-instead-of-the-textline-number.md)
- [Using an existing SignalWire phone number](https://help.textline.com/en/articles/6660213-using-an-existing-signalwire-phone-number.md)
- [How to restore your account](https://help.textline.com/en/articles/6660313-how-to-restore-your-account.md)
- [My account isn’t letting me add Agents](https://help.textline.com/en/articles/6660253-my-account-isn-t-letting-me-add-agents.md)
- [I’m having trouble entering or saving my payment info](https://help.textline.com/en/articles/6660261-i-m-having-trouble-entering-or-saving-my-payment-info.md)
- [Adding or updating Billing Information](https://help.textline.com/en/articles/6660264-adding-or-updating-billing-information.md)
- [Confirming your current plan](https://help.textline.com/en/articles/6660297-confirming-your-current-plan.md)
- [Changing your Textline plan](https://help.textline.com/en/articles/6660303-changing-your-textline-plan.md)
- [How to cancel your account](https://help.textline.com/en/articles/6660309-how-to-cancel-your-account.md)
- [How much does Textline cost?](https://help.textline.com/en/articles/6660388-how-much-does-textline-cost.md)
- [Signing in to Textline](https://help.textline.com/en/articles/6660292-signing-in-to-textline.md)
- [Signing out of Textline](https://help.textline.com/en/articles/6660298-signing-out-of-textline.md)
- [Updating your password](https://help.textline.com/en/articles/6660311-updating-your-password.md)
- [Can I change my Textline number?](https://help.textline.com/en/articles/6660400-can-i-change-my-textline-number.md)
- [I’m not getting the password reset email](https://help.textline.com/en/articles/6660238-i-m-not-getting-the-password-reset-email.md)
- [Pricing guide](https://help.textline.com/en/articles/6660255-pricing-guide.md)
- [Textline referral program](https://help.textline.com/en/articles/6660286-textline-referral-program.md)
- [Does Textline have an affiliate program?](https://help.textline.com/en/articles/6660424-does-textline-have-an-affiliate-program.md)
- [What is 3D Secure, and is it supported by Textline?](https://help.textline.com/en/articles/12835755-what-is-3d-secure-and-is-it-supported-by-textline.md): This article explains what 3D Secure \(3DS\) is, why it can cause payment issues, and what you can do if your card is affected.
- [Starting your free trial](https://help.textline.com/en/articles/6660239-starting-your-free-trial.md)
- [Signing up for Textline](https://help.textline.com/en/articles/6660242-signing-up-for-textline.md)
- [Free Trial Limitations](https://help.textline.com/en/articles/6660325-free-trial-limitations.md)
- [Is the free trial restricted in any way?](https://help.textline.com/en/articles/6660396-is-the-free-trial-restricted-in-any-way.md)
- [Why do I need a credit card to send a new message during the free trial?](https://help.textline.com/en/articles/6660409-why-do-i-need-a-credit-card-to-send-a-new-message-during-the-free-trial.md)
- [I'm not getting notifications / message alerts](https://help.textline.com/en/articles/6660280-i-m-not-getting-notifications-message-alerts.md)
- [My notifications aren’t making noise](https://help.textline.com/en/articles/6660287-my-notifications-aren-t-making-noise.md)
- [Desktop Notification Issues](https://help.textline.com/en/articles/6660295-desktop-notification-issues.md)
- [Mobile Notification Issues](https://help.textline.com/en/articles/6660302-mobile-notification-issues.md)
- [Editing your profile](https://help.textline.com/en/articles/6660304-editing-your-profile.md)
- [Email Notification Issues](https://help.textline.com/en/articles/6660307-email-notification-issues.md)
- [Setting your Status - Available or Unavailable](https://help.textline.com/en/articles/6660318-setting-your-status-available-or-unavailable.md)
- [Notifications - Mobile, Desktop, and Email](https://help.textline.com/en/articles/6660322-notifications-mobile-desktop-and-email.md)
- [Setting Reminders](https://help.textline.com/en/articles/6660337-setting-reminders.md)
- [Do Textline Conversations forward to my phone?](https://help.textline.com/en/articles/6660417-do-textline-conversations-forward-to-my-phone.md)
- [I have Mobile Notifications set up on my cell phone. Do those count as outbound texts?](https://help.textline.com/en/articles/6660418-i-have-mobile-notifications-set-up-on-my-cell-phone-do-those-count-as-outbound-texts.md)
- [Texting Best Practices](https://help.textline.com/en/articles/6660229-texting-best-practices.md)
- [Create a texting hyperlink](https://help.textline.com/en/articles/6660237-create-a-texting-hyperlink.md)
- [Does Textline allow for MMS \(inline images\)?](https://help.textline.com/en/articles/6660412-does-textline-allow-for-mms-inline-images.md)
- [What phone number does a business use for text messaging?](https://help.textline.com/en/articles/6660399-what-phone-number-does-a-business-use-for-text-messaging.md)
- [Departments: What they are & how to add them](https://help.textline.com/en/articles/6660241-departments-what-they-are-how-to-add-them.md)
- [Smart SMS](https://help.textline.com/en/articles/6660252-smart-sms.md)
- [Why use multiple Departments](https://help.textline.com/en/articles/6660308-why-use-multiple-departments.md)
- [I can't delete a Department](https://help.textline.com/en/articles/6660314-i-can-t-delete-a-department.md)
- [Can we personalize mass messages / Announcements?](https://help.textline.com/en/articles/6660415-can-we-personalize-mass-messages-announcements.md)
- [I’m getting an error message when I text a contact](https://help.textline.com/en/articles/6660321-i-m-getting-an-error-message-when-i-text-a-contact.md)
- [Is there a way to send mass text messages?](https://help.textline.com/en/articles/6660414-is-there-a-way-to-send-mass-text-messages.md)
- [SMS Messages and MMS Defined](https://help.textline.com/en/articles/6660245-sms-messages-and-mms-defined.md)
- [Unsubscribing to Messaging](https://help.textline.com/en/articles/6660355-unsubscribing-to-messaging.md): Learn how recipients can unsubscribe from Textline messages, how to mass unsubscribe contacts, and how to manage opt-outs.
- [Do I get charged for messages that bounce?](https://help.textline.com/en/articles/6660389-do-i-get-charged-for-messages-that-bounce.md)
- [How do I let my customers know they can text?](https://help.textline.com/en/articles/6660391-how-do-i-let-my-customers-know-they-can-text.md)
- [Messaging costs explained ](https://help.textline.com/en/articles/6660216-messaging-costs-explained.md)
- [Does Textline allow for international texts?](https://help.textline.com/en/articles/6660410-does-textline-allow-for-international-texts.md)
- [How quickly do messages refresh?](https://help.textline.com/en/articles/6660398-how-quickly-do-messages-refresh.md)
- [It's taking a long time to send/receive messages](https://help.textline.com/en/articles/6660273-it-s-taking-a-long-time-to-send-receive-messages.md)
- [Using International Numbers](https://help.textline.com/en/articles/6660244-using-international-numbers.md)
- [Can I schedule messages to be sent at a later date?](https://help.textline.com/en/articles/6660419-can-i-schedule-messages-to-be-sent-at-a-later-date.md)
- [Starting a New Conversation](https://help.textline.com/en/articles/6660266-starting-a-new-conversation.md)
- [Conversation Dispositions](https://help.textline.com/en/articles/6660312-conversation-dispositions.md)
- [Resolve a Conversation](https://help.textline.com/en/articles/6660328-resolve-a-conversation.md)
- [Export a Conversation](https://help.textline.com/en/articles/6660331-export-a-conversation.md)
- [Conversation Links](https://help.textline.com/en/articles/6660333-conversation-links.md)
- [Filtering the Conversation List](https://help.textline.com/en/articles/6660335-filtering-the-conversation-list.md)
- [Scheduled Messages](https://help.textline.com/en/articles/6660339-scheduled-messages.md)
- [Claim a Conversation](https://help.textline.com/en/articles/6660274-claim-a-conversation.md)
- [Transfer a Conversation](https://help.textline.com/en/articles/6660289-transfer-a-conversation.md)
- [Conversation History](https://help.textline.com/en/articles/6660319-conversation-history.md)
- [EXPORTS: Can we export Contact or Conversation data?](https://help.textline.com/en/articles/6660372-exports-can-we-export-contact-or-conversation-data.md)
- [Can I delete a Contact or Conversation?](https://help.textline.com/en/articles/6660413-can-i-delete-a-contact-or-conversation.md)
- [Conversation Dashboard](https://help.textline.com/en/articles/6660240-conversation-dashboard.md)
- [The Conversation List](https://help.textline.com/en/articles/6660258-the-conversation-list.md)
- [Searching in Textline](https://help.textline.com/en/articles/6660288-searching-in-textline.md)

## Tutorials

- [Tutorial: Locating your user token](https://help.textline.com/en/articles/16100680-tutorial-locating-your-user-token.md): This video shows you where to find your user token.
- [Tutorial: Setting your availability status](https://help.textline.com/en/articles/16100728-tutorial-setting-your-availability-status.md): This video shows you where to change your availability status.