On January 14, 2025, non UK numbers will no longer be able to send traffic to UK numbers. This change has been announced for quite some time, but the date has officially been finalized. This means if you are texting UK number from a US area code, your messages will not go through after January 14. But no need to worry! If you would like to continue traffic with UK contacts, we can help you acquire a UK number. It should only take about 48 hours to provision a new number.
How do I obtain a UK number?
The admin on your account should collect the following information and contact our support team:
Business Name
Proof of Identity (Documentation is required for businesses not using a UK Companies House Registration Number)
Acceptable Documentation: Excerpt from the commercial register (An excerpt is a document summarizing key information about a company, sourced from the official registry of the country where a company is registered.)
Registration Authority (Name of entity where your business is registered if it is not UK Companies House)
Proof of Identity (Documentation is required for businesses not using a UK Companies House Registration Number)
UK: Company Registration number (CRN)
US: Tax ID (EIN)
Canada: Canadian Business number (CBN
Business Registration Number
Proof of Identity (Documentation is required for businesses not using a UK Companies House Registration Number)
For UK businesses, your registration number can be found on the Companies House Register: https://www.gov.uk/get-information-about-a-company
For US businesses, your registration number can be found on your CP 575 notice.
Business Website URL
Business Address
The operational address of the companyAuthorized Representative
First and last name.
Phone number (including country)
Email address
Documentation from commercial register
Need more help?
If you have any more questions or concerns regarding compliance and Textline, feel free to message us at +1 (415) 849-4349 or email us at [email protected]