Textline

Messaging Restrictions for Weight Loss and Sleep Aid Supplements

Jenny

Everything you need to know about Compliance

Why do I need to register my company and its phone numbers and how? A primer on SMS compliance, The Campaign Registry (TCR), and Toll-Free Number (TFN) Verification

The Campaign Registry Pricing

Compliance: Terms of Service & Privacy Policy

How to fill our your compliance info in your Textline account

How to Guide for Compliance: A General Overview

Watch the video on how to fill out your compliance information for those who collect consent verbally.

Opt-In for Verbal (In person/phone call)

Watch the video on how to fill out your compliance information for those who collect consent via a paper form.

Opt-In for Paper Form

Watch the video on how to fill out your compliance information for those who collect consent via webform.

Opt-In for Webform

Watch the video on how to fill out your compliance information for those who collect consent via Mobile QR code.

Opt-In for Mobile QR

Watch the video on how to fill out your compliance information for those who collect consent via text.

Opt-In for Via Text

Campaign Registry

Restricted Use: Political Campaigning

What are we not allowed to text about?

Forbidden Use Cases

2024 Security Update - Required Multi-Factor Authentication and Session Limits

What is your privacy policy? Will Textline ever read our messages?

Does Textline comply with the California Consumer Privacy Act (CCPA)?

March 2023 Compliance Updates

Jan 2025- Shut down on traffic to UK numbers from non UK numbers

Textline’s 2025 Pricing Update - What’s Changing & Why

Why using an unsecured (HTTP) business website is a bad practice

This guide explains what a Business Registration Number (BRN) is, why it’s required, and how to provide the correct information for your region.

Business Registration Number (BRN) Requirements for Textline Customers

Updates & commonly asked questions

Click here to open a support request.

Or send us a text message to 415-849-4349

Find answers and get help from Intercom Support and Community Experts

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