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My notifications aren’t making noise
My notifications aren’t making noise
Jenny avatar
Written by Jenny
Updated over a week ago

Textline mobile and desktop Notifications should, by default, make a sound when they pop up. If you see the Notifications come in correctly but do not hear a sound, you’ll want to check your device’s settings.

  • Make sure that your device has the audio on & the volume up.

  • On a mobile device, ensure that the ringer & alerts volume in the sounds section is turned up adequately.

  • Double check the Notification settings of the Textline app on the device to ensure that Sounds are turned on for Textline Notifications.

Please note that on a mobile device, if the app is currently open, Notifications will not make a sound - they will only sound if the app is in the background or the device is locked. This is a function of mobile push notifications.

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