F.A.Qs and How To's
By Jenny and 1 other2 authors95 articles
- Do you have an app?
- How can I stay up to date on Textline news and features?
- What is Textline?
- Can I add a signature?
- Can businesses outside of the US and Canada sign up for Textline?
- What is an overlaid area code?
- How do I contact Textline?
- Textline Demo Video
- Communicating your new phone number to contacts
- Textline Webinars
- All About Textline’s Various Message Credits
- How to Find Your User Token
- Using an existing Vonage or Nexmo phone number
- Using An Existing Landline
- Using An Existing VoIP Number
- Using an existing Twilio phone number
- Which VoIP services we can text-enable
- Can we use our current business number for Textline?
- Can I use a toll-free number?
- Can we port an existing Google Voice number?
- Can my company use multiple Textline phone numbers for different departments or locations?
- If a contact tries to call our Textline number, will it forward to our regular business line?
- Can we use a short code instead of a phone number?
- Can we port back to original provider?
- Can I use my cell phone number instead of the Textline number?
- Using an existing SignalWire phone number
- How to restore your account
- My account isn’t letting me add Agents
- I’m having trouble entering or saving my payment info
- Adding or updating Billing Information
- Confirming your current plan
- Changing your Textline plan
- How to cancel your account
- How much does Textline cost?
- Signing in to Textline
- Signing out of Textline
- Updating your password
- Can I change my Textline number?
- I’m not getting the password reset email
- Pricing guide
- Textline referral program
- Does Textline have an affiliate program?
- What is 3D Secure, and is it supported by Textline?
- Texting Best Practices
- Create a texting hyperlink
- Does Textline allow for MMS (inline images)?
- What phone number does a business use for text messaging?
- Departments: What they are & how to add them
- Smart SMS
- Why use multiple Departments
- I can't delete a Department
- Can we personalize mass messages / Announcements?
- I’m getting an error message when I text a contact
- Is there a way to send mass text messages?
- SMS Messages and MMS Defined
- Unsubscribing to Messaging
- Do I get charged for messages that bounce?
- How do I let my customers know they can text?
- Messaging costs explained
- Does Textline allow for international texts?
- How quickly do messages refresh?
- It's taking a long time to send/receive messages
- Using International Numbers
- Can I schedule messages to be sent at a later date?