Watch our free webinars and learn more about Textline and how to increase customer engagement.
Introduction to Textline
Get a walkthrough of the main features on Textline and learn how you can make the most out of it for your organization.
What's covered:
How to set up your Textline account
Working as a team in Textline
Getting the most out of SMS-based customer communication
An overview of Textline's many features
Textline for Proactive Communication
Learn how to use proactive communication to better serve your customers and build long-lasting relationships.
What's covered:
The benefits of proactively communicating with customers to anticipate their needs and increase trust and loyalty
How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline for proactive communication
How to add texting to your customer support and sales workflows
A walkthrough of advanced Textline features
Building a Customer Obsessed Culture for Customer Support
Learn how customer support teams go about building a customer-obsessed culture
Form communication strategies using texting that help you build long-lasting customer relationships
Explore Textline features that enable you to engage with your customers
Building a Customer Obsessed Culture for Sales
Learn how sales teams can use text messaging to become more customer-centric
Form communication strategies using texting that help you close deals
Explore Textline features that enable you to engage with new prospects