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Textline Webinars

Jenny avatar
Written by Jenny
Updated over 10 months ago

Watch our free webinars and learn more about Textline and how to increase customer engagement.

Introduction to Textline

Get a walkthrough of the main features on Textline and learn how you can make the most out of it for your organization.

What's covered:

  • How to set up your Textline account

  • Working as a team in Textline

  • Getting the most out of SMS-based customer communication

  • An overview of Textline's many features

Textline for Proactive Communication

Learn how to use proactive communication to better serve your customers and build long-lasting relationships.

What's covered:

  • The benefits of proactively communicating with customers to anticipate their needs and increase trust and loyalty

  • How other businesses like Bird and Tuft & Needle are using Textline for proactive communication

  • How to add texting to your customer support and sales workflows

  • A walkthrough of advanced Textline features

Building a Customer Obsessed Culture for Customer Support

  • Learn how customer support teams go about building a customer-obsessed culture

  • Form communication strategies using texting that help you build long-lasting customer relationships

  • Explore Textline features that enable you to engage with your customers

Building a Customer Obsessed Culture for Sales

  • Learn how sales teams can use text messaging to become more customer-centric

  • Form communication strategies using texting that help you close deals

  • Explore Textline features that enable you to engage with new prospects

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