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Create a texting hyperlink
Create a texting hyperlink
Jenny avatar
Written by Jenny
Updated over a week ago

The more accessible your texting number is, the better the experience for your end-users. Your customers want to text you, and all you have to do is to make that easier for them. In addition to setting up the Textline widget, you can add a hyperlink to your Textline number on your emails, websites, or any other online source.

Add a texting option to your email signature

Use this link as a guide to creating your email hyperlink:

You can pre-populate a text message for your customers to make it easier for them to start the conversation:

Add a texting hyperlink to your website

<a href="sms:+14155693532">Text me</a>. The number should reflect the respective department number each time.

If you’d like to pre-populate a text for your customers you can add to the code above: sms:[PHONE_NUMBER]?body=[BODY]

Ex: <a href="sms:+14155693532?body=hello%20world">Text me</a>

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