Texting Best Practices
Create a texting hyperlink
Does Textline allow for MMS (inline images)?
What phone number does a business use for text messaging?
Departments: What they are & how to add them
Smart SMS
Why use multiple Departments
I can't delete a Department
Can we personalize mass messages / Announcements?
I’m getting an error message when I text a contact
Is there a way to send mass text messages?
SMS Messages and MMS Defined
All About Message Credits
Unsubscribing to Messaging
Do I get charged for messages that bounce?
How do I let my customers know they can text?
Messaging costs explained
Does Textline allow for international texts?
How quickly do messages refresh?
It's taking a long time to send/receive messages
Using International Numbers
Can I schedule messages to be sent at a later date?
Starting a New Conversation
Conversation Dispositions
Resolve a Conversation
Export a Conversation
Conversation Links
Filtering the Conversation List
Scheduled Messages
Claim a Conversation
Transfer a Conversation
Conversation History
EXPORTS: Can we export Contact or Conversation data?
Can I delete a Contact or Conversation?
Conversation Dashboard
The Conversation List
Searching in Textline