You can search your Conversation List for a contact name, phone number, or keyword using Textline’s search feature.
The search box sits at the top of the Conversation List. Enter the search term or number you're looking for, then press enter on your keyboard. Results that match your search criteria will populate in the Conversation List.
You can also search the Conversation List by Tag, by entering tag:tag_name in the search bar. A common use case would be searching for VIP contacts by entering the search term tag:VIP.
Click here to read about narrowing your Conversation List with the Status, Assigned to and Sort by menus.
Watch the tutorial video on the Conversation List here.