When a business signs up for Textline, they can get a new phone number through us in the area code of their choice; use an existing Twilio number; or text-enable an existing business landline or VoIP number for use with the system.
If you'd like to use an existing business phone number for Textline, you can read more about that here.
If you're choosing to get a new number through us, while we’ll always do our best to get you a number in your preferred area code, there are a few area codes that no longer have numbers available, which, sadly, we can’t control for you. If this is the case, we recommend selecting a number in an overlay or adjacent area code.