Read more about Departments here.
On our Pro Plan or above? You also have a Unified Inbox option, which allows you the option to view all of your different Departments' messages in one list.
Articles in this section
- Textline Demo Video
- Getting started with Textline
- Tutorial: Messaging Basics
- Tutorial: The Conversation List
- Tutorial: Profile & Organization Settings
- Tutorial: Adding & Editing Agents
- Tutorial: Using Whispers
- Tutorial: Setting Notifications
- Tutorial: Forwarding Calls
- Tutorial: Using the Address Book
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