- Reload the page and try entering your information again
- Make sure that your billing address, including zip code, is correct for the card you’re using
If you are having trouble entering/updating your payment information on our mobile app, please switch to our desktop version. Some devices make the 'edit' button hard to find on our mobile app.
Contact us at (415) 849-4349 or firstname.lastname@example.org if you're still having trouble entering the information.