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Editing a contact phone number
Editing a contact phone number
Jenny avatar
Written by Jenny
Updated over a week ago

You can edit a contact's phone number in two ways. The first is through Contact Details.

You can also edit the phone number through your Address Book by selecting Address Book > View > make the updates > Save.

If you had already started a conversation with a contact and then edit their phone number, any messages to and from the updated phone number will appear in the original Conversation History in your Textline Dashboard. The contact will receive all messages moving forward to their updated phone number.

Please note that the system will still not allow duplicate phone number entries in the Address Book. If you attempt to change a contact's number to one that already exists in the system, you'll receive an error message.

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