Watch our free webinars and learn more about Textline and how to increase customer engagement.
Textline Intro Webinar
- How to set up your Textline account
- Working as a team in Textline
- Getting the most out of SMS-based customer communication
- An overview of Textline's many features
Textline for Proactive Communication Webinar
Learn how to use proactive communication to better serve your customers and build long-lasting relationships.
What's covered:
- The benefits of proactively communicating with customers in order to anticipate their needs and increase trust and loyalty.
- How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline as a tool for proactive communication.
- How to add texting to your customer support and sales workflows.
- A walkthrough of advanced Textline features.
Building a Customer Obsessed Culture with Customer Support
While it takes time to build a truly customer-obsessed culture, there are tools that can make it easier. Business text messaging is the perfect vehicle for gathering customer feedback and giving your customer experience a personal touch. Textline is specifically designed for companies that want to increase engagement through the communication channel that is the most convenient option for their customers.
What's covered:
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Learn how Customer Support teams go about building a customer-obsessed culture
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Form communication strategies using texting that help you build long-lasting customer relationships
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Explore Textline features that enable you to engage with your customers
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