Textline Webinars

Watch our free webinars and learn more about Textline and how to increase customer engagement. 

Introduction to Textline

Get a walkthrough on our main features on Textline and learn how you can you can make the most out of it with your team.
 
What's covered:
  • How to set up your Textline account
  • Working as a team in Textline
  • Getting the most out of SMS-based customer communication
  • An overview of Textline's many features

Textline for Proactive Communication

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Learn how to use proactive communication to better serve your customers and build long-lasting relationships.

What's covered:

  • The benefits of proactively communicating with customers in order to anticipate their needs and increase trust and loyalty. 
  • How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline as a tool for proactive communication.
  • How to add texting to your customer support and sales workflows. 
  • A walkthrough of advanced Textline features.

Building a Customer Obsessed Culture for Customer Support 

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  • Learn how customer support teams go about building a customer-obsessed culture
  • Form communication strategies using texting that help you build long-lasting customer relationships
  • Explore Textline features that enable you to engage with your customers

Building a Customer Obsessed Culture for Sales

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  • Learn how sales teams can use business text messaging to become more customer-centric.
  • Form communication strategies using texting that help you close deals.
  • Explore Textline features that enable you to engage with new prospects.