Watch our free webinars and learn more about Textline and how to increase customer engagement.
Introduction to Textline
Get a walkthrough on our main features on Textline and learn how you can you can make the most out of it with your organization.
What's covered:
- How to set up your Textline account
- Working as a team in Textline
- Getting the most out of SMS-based customer communication
- An overview of Textline's many features
Textline for Proactive Communication
Learn how to use proactive communication to better serve your customers and build long-lasting relationships.
What's covered:
- The benefits of proactively communicating with customers in order to anticipate their needs and increase trust and loyalty.
- How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline as a tool for proactive communication.
- How to add texting to your customer support and sales workflows.
- A walkthrough of advanced Textline features.
Building a Customer Obsessed Culture for Customer Support
- Learn how customer support teams go about building a customer-obsessed culture
- Form communication strategies using texting that help you build long-lasting customer relationships
- Explore Textline features that enable you to engage with your customers
Building a Customer Obsessed Culture for Sales
- Learn how sales teams can use business text messaging to become more customer-centric.
- Form communication strategies using texting that help you close deals.
- Explore Textline features that enable you to engage with new prospects.
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