Textline Webinars
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Written by Jenny
Updated over a week ago

Watch our free webinars and learn more about Textline and how to increase customer engagement.

Introduction to Textline

Get a walkthrough of the main features on Textline and learn how you can make the most out of it for your organization.

What's covered:

  • How to set up your Textline account

  • Working as a team in Textline

  • Getting the most out of SMS-based customer communication

  • An overview of Textline's many features

Textline for Proactive Communication

Learn how to use proactive communication to better serve your customers and build long-lasting relationships.

What's covered:

  • The benefits of proactively communicating with customers to anticipate their needs and increase trust and loyalty

  • How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline for proactive communication

  • How to add texting to your customer support and sales workflows

  • A walkthrough of advanced Textline features

Building a Customer Obsessed Culture for Customer Support

  • Learn how customer support teams go about building a customer-obsessed culture

  • Form communication strategies using texting that help you build long-lasting customer relationships

  • Explore Textline features that enable you to engage with your customers

Building a Customer Obsessed Culture for Sales

  • Learn how sales teams can use text messaging to become more customer-centric

  • Form communication strategies using texting that help you close deals

  • Explore Textline features that enable you to engage with new prospects

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