Watch our free webinars and learn more about Textline and how to increase customer engagement.
Textline Intro Webinar
- How to set up your Textline account
- Working as a team in Textline
- Getting the most out of SMS-based customer communication
- An overview of Textline's many features
Textline for Proactive Communication Webinar
Learn how to use proactive communication to better serve your customers and build long-lasting relationships.
- The benefits of proactively communicating with customers in order to anticipate their needs and increase trust and loyalty.
- How other businesses like Bird, 1-800-GOT-JUNK, and Tuft & Needle are using Textline as a tool for proactive communication.
- How to add texting to your customer support and sales workflows.
- A walkthrough of advanced Textline features.
Building a Customer Obsessed Culture with Customer Support
While it takes time to build a truly customer-obsessed culture, there are tools that can make it easier. Business text messaging is the perfect vehicle for gathering customer feedback and giving your customer experience a personal touch. Textline is specifically designed for companies that want to increase engagement through the communication channel that is the most convenient option for their customers.
Learn how Customer Support teams go about building a customer-obsessed culture
Form communication strategies using texting that help you build long-lasting customer relationships
Explore Textline features that enable you to engage with your customers