Aircall integration

Textline’s Aircall integration allows you to use your current Aircall number for business texting.

To text enable your existing Aircall Number with Textline:  

  1. Email your Aircall representative to initiate the process of text-enabling your Aircall number with Textline (cc and your Textline representative on your email).
  2. Your Aircall representative will let you know when the number is ready to be added to Textline.
  3. When the number is ready, go to this URL > select Use Your Aircall Number.

NOTE: MMS is not available if text enabling your existing Aircall number. If you'd like to have MMS capability, you will need to use your own Twilio phone number and follow the steps below.

To text-enable your own Twilio phone numbers in order to text from Textline and call from Aircall

  1. Add your existing Twilio number on Aircall using these instructions.
  2. When your Twilio number is configured on Aircall, go to your Textline account’s New Department > select Use your own Twilio Account.