All inbound and outbound messages to and from new phone numbers will create new entries in your Address Book. Click Address Book > Contacts at the top of your home dashboard to get to your Address Book.
Searching, filtering, and editing contacts
From here, you can search for existing contacts in the search bar, filter to see unsubscribed contacts, bulk update contacts, and use the View button to update Contact Details for specific people. You can include a Name, Email, Photo, Tags, and other Notes in the Contact Details. If you're on Textline's Standard plan or above, you can create your own Custom Fields for contacts, so you can include whatever information is relevant for your company.
Adding Contacts
You can add individual contacts manually to your Address Book by clicking the blue New Contact button, or perform a mass import of an existing contact database using a CSV file, for which you can download the template here.
Exporting Contacts
You can perform a mass export of your contact list and download contacts as a CSV file. To export your contacts as a CSV, check the box next to the desired contacts or check the box next to Name to select all, then click Actions > Export a CSV. The file will be emailed to you. Please note that a larger amount of contacts will take a longer time to export.
More GIF Tutorials on the Address Book's features can be found here.
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