If you’re an Agent, you can set your status to Available or Unavailable based on your schedule. When you are Available, you'll receive Notifications of new activity in your account, Reminders you've set, and alerts if a colleague transfers a Conversation to you. Toggle your status to Unavailable when you're off duty. You will not receive notifications when you are set to Away.
To change your status, click your avatar at the top of the screen.
Watch the video tutorial on how to change your status.