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Do Textline Conversations forward to my phone?
Do Textline Conversations forward to my phone?
Jenny avatar
Written by Jenny
Updated over a week ago

If you have our app downloaded, have Mobile Notifications enabled, and have your Agent status currently set to Available, you will receive a push Notification for every new conversation and any conversations you are involved in. You can see more on Mobile Notification here. You can head to the mobile app or web-based dashboard to respond to the messages.

You will only receive these messages as push notifications and within the Textline app or dashboard - they will not forward to your phone's native texting app.

Watch the video tutorial on Setting Notifications here.

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