F.A.Q.
61 articles
Written by Jenny and Randall Berg
Restricted Use: Political Campaigning
Written by Jenny. Updated over a week ago
Is Textline HIPAA compliant?
Written by Jenny. Updated over a week ago
Does Textline have an affiliate program?
Written by Jenny. Updated over a week ago
How do I contact Textline?
Written by Jenny. Updated over a week ago
What is your privacy policy? Will Textline ever read our messages?
Written by Jenny. Updated over a week ago
I don’t see a feature I want - how can I provide my feedback?
Written by Jenny. Updated over a week ago
What is an overlayed area code?
Written by Jenny. Updated over a week ago
Can I schedule messages to be sent at a later date?
Written by Jenny. Updated over a week ago
I have Mobile Notifications set up on my cell phone. Do those count as outbound texts?
Written by Jenny. Updated over a week ago
Do Textline Conversations forward to my phone?
Written by Jenny. Updated over a week ago
Can we use a short code instead of a phone number?
Written by Jenny. Updated over a week ago
Can we personalize mass messages / Announcements?
Written by Jenny. Updated over a week ago
Is there a way to send mass text messages?
Written by Jenny. Updated over a week ago
Can I delete a Contact or Conversation?
Written by Jenny. Updated over a week ago
Does Textline allow for MMS (inline images)?
Written by Jenny. Updated over a week ago
Can businesses outside of the US and Canada sign up for Textline?
Written by Jenny. Updated over a week ago
Does Textline allow for international texts?
Written by Jenny. Updated over a week ago
Why do I need a credit card to send a new message during the free trial?
Written by Jenny. Updated over a week ago
Can I add a signature?
Written by Jenny. Updated over a week ago
If a contact tries to call our Textline number, will it forward to our regular business line?
Written by Jenny. Updated over a week ago
Can my company use multiple Textline phone numbers for different departments or locations?
Written by Jenny. Updated over a week ago
Can we port an existing Google Voice number?
Written by Jenny. Updated over a week ago
Does Textline comply with the California Consumer Privacy Act (CCPA)?
Written by Jenny. Updated over a week ago
Does Textline comply with the General Data Protection Regulation (GDPR)?
Written by Jenny. Updated over a week ago
Can I use a toll-free number?
Written by Jenny. Updated over a week ago
Can we use our current business number for Textline?
Written by Jenny. Updated over a week ago
Can I change my Textline number?
Written by Jenny. Updated over a week ago
What phone number does a business use for text messaging?
Written by Jenny. Updated over a week ago
SYSTEMS: How quickly do messages refresh?
Written by Jenny. Updated over a week ago
Do you have an API?
Written by Jenny. Updated over a week ago
Is the free trial restricted in any way?
Written by Jenny. Updated over a week ago
How do I let my customers know they can text?
Written by Jenny. Updated over a week ago
Do I get charged for messages that bounce?
Written by Jenny. Updated over a week ago
How much does Textline cost?
Written by Jenny. Updated over a week ago
PHONE NUMBERS: Can we port back to original provider?
Written by Jenny. Updated over a week ago
Do you have an app?
Written by Jenny. Updated over a week ago
PHONE NUMBERS: Can Textline tell if a text goes to a landline or phone with no texting?
Written by Jenny. Updated over a week ago
PHONE NUMBERS: Can I use my cell phone number instead of the Textline number?
Written by Jenny. Updated over a week ago
How can I stay up to date on Textline news and features?
Written by Jenny. Updated over a week ago
March 2019 - Metrics Update
Written by Jenny. Updated over a week ago
What is Textline?
Written by Jenny. Updated over a week ago
PHONE NUMBERS: Can I port my landline?
Written by Jenny. Updated over a week ago
April 2019 - Keyboard Shortcuts and Slash Commands
Written by Jenny. Updated over a week ago
May 2019 - Variables Galore!
Written by Jenny. Updated over a week ago
EXPORTS: Forwarding Conversations to email
Written by Jenny. Updated over a week ago
June 2019 - Role restrictions
Written by Jenny. Updated over a week ago
How can I publicize my Textline number?
Written by Jenny. Updated over a week ago
EXPORTS: Can we export Contact or Conversation data?
Written by Jenny. Updated over a week ago
Which VoIP services we can text-enable
Written by Jenny. Updated over a week ago
July 2019 - Smart SMS
Written by Jenny. Updated over a week ago
September 2019 - Address Book Update
Written by Jenny. Updated over a week ago
November 2019 - Announcement Updates
Written by Jenny. Updated over a week ago
January 2020 - Start the year off Fresh
Written by Jenny. Updated over a week ago
February 2020 - Did someone say HIPAA?
Written by Jenny. Updated over a week ago
March 2020 - Textline Gets Chrome'd Out
Written by Jenny. Updated over a week ago
May 2020 - API updates abound
Written by Jenny. Updated over a week ago
July 2020 - Surveys!
Written by Jenny. Updated over a week ago
September 2020 - Zapier updates abound
Written by Jenny. Updated over a week ago
September 2020 - Custom Surveys!
Written by Jenny. Updated over a week ago
Why do I need to register my company and its phone numbers? A primer on the Campaign Registry (TCR)
Written by Jenny. Updated over a week ago